Contact
We would love to hear from you! Whether you have a question about an order, need help with a return, or just want to know more about our jewellery, our team is here to help.
Get in Touch
support@velara.uk
Phone
+447916695299
Business Address
32 Kinburn Street, London, UK SE16 6DW
Response Time
We aim to respond to all enquiries within 1 business day. Our support team is available Monday to Friday. For urgent matters, please include your order number in the subject line of your email so we can assist you as quickly as possible.
Order Issues
If you need help with an existing order, please have the following ready when you contact us:
• Your order number (found in your confirmation email)
• The email address used to place the order
• A brief description of your query
Thank you for shopping with Velara. We appreciate your support and look forward to hearing from you!