Payment Policy
Last updated: April 2026
Secure SSL Encryption (128-Bit SSL Security)
velara.uk uses Secure Sockets Layer (SSL) technology to provide you with the safest and most secure shopping experience possible. SSL technology enables encryption of sensitive information, including passwords and payment card details, during your online transactions.
All forms on our website are secured with SSL technology so your personal information stays safe. You can verify this by looking for a closed padlock icon at the top of your web browser. When accessing a secure server, the site address will also display "HTTPS" at the start of the URL.
Accepted Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Maestro
- Google Pay
- Shop Pay
All prices and amounts are listed in British Pounds (GBP). Please read our Shipping Policy for more information on delivery costs and timeframes.
PCI Compliant
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organisations that handle credit and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around cardholder data to reduce payment fraud.
Velara is fully PCI DSS compliant, meaning your payment information is handled in accordance with the highest industry security standards.
Your Payment Information
Your full card number is never accessible to us. When your purchase is completed, we are only able to see your billing information, shipping information, order details and the last 4 digits of your card number.
This secure mode begins the moment you initiate your order. Your payment details are processed securely through our payment provider and are never stored on our servers.
Your Privacy
We do not rent, sell or share your personal information with any third parties for their own marketing purposes. Your personal information is only used to process your order and provide you with the best possible shopping experience.
Our Privacy Policy details how your personal information is collected and how it may be used. For any questions about how we handle your data, please contact us at support@velara.uk
Contact Information
Store name: Velara
Company name: TechMarketPro
Company number: 92263313
Warehouse address: 9 Kendal Cl, Woodhouse, Leeds LS3 1NT, United Kingdom
Company address: De Nieuwe Erven 3, 5431 NV Cuijk, Netherlands
Phone: +44 7916 695 299
Email: support@velara.uk
We aim to respond to your inquiries within 24 hours
Customer service Hours
Monday to Friday: 09:00 – 17:00 (GMT)
Saturday and Sunday: Closed